AI strategy
The Real Value of AI Agents Is in the Work Nobody Wants to Chase
The Real Value of AI Agents Is in the Work Nobody Wants to Chase
A sales handoff goes out missing three fields. The agent catches it, checks the account record, pulls the last customer note, drafts a...
Can You Trust AI Agents With Customer Records, Contracts, and Billing Data?
Can You Trust AI Agents With Customer Records, Contracts, and Billing Data?
A company wants to test an AI agent for account management. The first idea sounds reasonable: let the agent prepare renewal notes before...
Why Your Business Needs an AI Strategy Execution Partner, Not Another Advisory Roadmap
Why Your Business Needs an AI Strategy Execution Partner, Not Another Advisory Roadmap
Many companies already have an AI strategy. You might have spent six figures on an advisory firm to map out how artificial intelligence...
Web Summit Vancouver 2026: What We Actually Observed
Web Summit Vancouver 2026: What We Actually Observed
Web Summit 2026 marked the end of the “demo culture” era. Twenty thousand people from over 100 countries filled the Vancouver Convention Centre,...