Business Challenge

Doro AI Therapy turned to the Itera Research team at a critical growth stage, aiming to transform their early-stage concept into a scalable, user-friendly product. 

To attract new users and compete in the AI mental health space, Doro needed to upgrade the existing UI and expand to mobile platforms by developing high-quality, modern applications. 

One of the ongoing technical challenges has been ensuring reliable and high-performance audio behavior within the app—an important feature for Interactive Voice Support and guided wellness sessions.

Solution

The Itera Research team partnered with Doro AI Therapy to develop a complete solution that supports their mission of delivering accessible, AI-powered mental health support. We created both web and mobile applications, enabling users to access personalized guidance anytime, anywhere.

Web Application Development

We developed a web application using React.js, chosen for its flexibility, fast performance, and maintainability. The new interface replaced the initial prototype version, offering a modern, intuitive experience aligned with industry best practices.

Cross-Platform Mobile App

To expand Doro’s reach, we built a mobile application using React Native, which allowed us to deliver a consistent user experience on both iOS and Android devices from a single codebase. This choice significantly reduced development time and cost, while maintaining native-like performance and responsiveness.

Agile Development Process

We followed an Agile approach for the app development, allowing for close collaboration with the Doro team and fast iteration based on real-time feedback.

1. Requirements Analysis: Defined core functionality and priorities through detailed workshops with the client.
2. Architecture Design: Designed a scalable architecture to support current needs and future growth.
3. Implementation: Developed both web and mobile apps using React and React Native, ensuring feature parity across platforms.
4. Testing: Conducted internal QA and supported client-side testing to validate functionality and user experience.
5. Release and Support: Deployed the web and mobile applications to production and began collecting feedback.

Audio Optimization

To enhance the user experience during AI mental health coaching sessions, we focused on optimizing the audio guidance within the app, ensuring real-time audio feedback. This includes reducing latency and improving sound quality across various devices. Audio optimization remains an ongoing process, with continuous testing and improvements to ensure the best experience for users.

Key Features

• Cross-Platform Mobile App: Built with React Native, the mobile application runs seamlessly on both iOS and Android, reducing development effort while maintaining native-like performance.
• Modern Web Interface: Developed with React, the web application offers a fast, responsive, and user-friendly interface for accessing AI-guided mental health support via browser.
• AI-Powered Chat Sessions: Enables users to engage in structured conversations with the AI coach, designed to help manage stress and improve emotional well-being.
• Scalable Architecture: Designed to support future product growth, feature expansion, and increased user load without compromising performance.
• In-App Audio Support: Actively working on improving the reliability and performance of audio functionality to support interactive, voice-guided experiences.
• Set of Trained OpenAI Agents: Each model is trained with different purposes, and focused on one aspect of the conversation – emotions, awareness, etc. Based on the symptoms, a specific model works to provide a more accurate examination.

Tools & Technologies

• React
• React Native
• JavaScript
• Agile/Scrum methodology
• iOS
• Android
• Python
• OpenAI agents

Results

Doro AI Therapy successfully launched a modern web application and is preparing to release its mobile app, providing users with AI-powered mental health coaching.

The user sentiment improved with both new and returning users noting the app improvements, particularly the streamlined experience and enhanced ease of use across platforms.

The launch of the mobile app for iOS and Android offers users the flexibility to access Doro AI Therapy’s services anytime, anywhere, enhancing convenience and overall user satisfaction.