Helping banks to level up their digital capabilities
From implementing new digital products to improving operational efficiency and turning the culture into innovative
What do we offer?
Digital bank transformation
We specialize in providing comprehensive Digital Bank Transformation services that empower financial institutions to embrace the digital era and secure their position as industry leaders.
Our approach involves a strategic and phased process, ensuring a smooth transition from traditional banking practices to a digitally-driven ecosystem.
Digital bank transformation
- Strategic Planning
Development of a clear vision and strategy
Customer Journey MappingUnderstanding of the customers’ needs, habits, and preferences to enhance the customer experience
Digital Capability AssessmentAssessing the bank’s current digital maturity and identifying gaps in digital capabilities
Technology SelectionBased on the gaps identified, selection of the right technologies that align with transformation strategy
Data StrategyImplementing of robust data strategy to ensure the leverage the power of data
Operational TransformationStreamline and automate their business processes to reduce costs, improve efficiency, and enhance customer service
Culture and Change ManagementDigital transformation requires a shift in organizational culture
Cybersecurity StrategyEnhancing the cybersecurity security to prevent cyber threats
Implementation and ExecutionImplement the digital transformation strategy, involving the rollout of new systems, tools, processes, and cultural changes
Continuous Monitoring and ImprovementDigital transformation is not a one-time process but a continuous journey
Innovation and ScalabilityFoster a culture of innovation, experimenting with new digital solutions, and scaling successful initiatives
Get Results Quickly
We understand the need for prompt and effective solutions in today’s fast-paced banking landscape.
That’s why we offer Get Results Quickly, a specialized service that delivers rapid and targeted solutions to address specific digital challenges faced by banks.
Get Results Quickly
- Business priorities identification:
Together, we identify the bank’s priority areas, such as retail or corporate sector development.
Key performance indicators (KPIs) determination:You provide us with the main metrics that will drive the selected business areas, such as the number of loans, deposits, credit cards, transfers, currency exchanges, and other relevant indicators.
Understanding growth objectives:We request information on how the bank defines growth. For example, if the goal is to achieve a 30% growth in the retail sector and 150% in the corporate sector, we clarify the strategies and methods you plan to use to achieve these objectives.
Competitor analysis:We conduct a thorough analysis of your competitors to understand their strategies and operations. This helps us identify gaps between your bank and competitors in terms of business approaches and user experience. By identifying these gaps, we can determine opportunities for improvement.
Focus selection:We jointly choose a specific indicator to work on in order to achieve the desired goals.
Solution development:We propose tailored solutions that will enable you to achieve your goals. This may involve implementing new products, modifying existing ones, optimizing processes, and implementing other measures.
Budget and metrics alignment:We align the budget for implementing the proposed solutions and establish metrics to evaluate their effectiveness. This allows us to measure progress and determine how successfully the set goals are being achieved.
Solution development and launch:We work closely with your team to develop and launch the customized solution for your bank. This includes developing the necessary software, conducting testing and quality assurance, and ensuring a smooth implementation process.
Online KYC and Onboarding
Security & Anti Fraud Engine
NPS - Customer Satisfaction Multichannel Measuring Tool
International Money Transfers on Digital Channels
Internet and Mobile Banking
Why choose us?
At Itera Research, we possess a deep understanding of your customers that surpasses your own insights.
- We understand your customers better than you do
- We possess a deep understanding of your customers’ needs, behaviors, and how to effectively cater to them
- We have expertise in specific channels and business models
- We know pre-built tools and libraries for speed and efficiency
- We unlock your digital transformation potential
Get in touch
You can contact us either by phone, send us any Inquiries via e-mail or use the form. We will answer you during the same working day as the inquiry was received.
Phone: +1 315 642 42 92